FAQs
Q. How will I know when my order arrives?
A. When you order is shipped, you will receive an email containing your tracking number shipping information. If you didn’t receive the email, check your email’s junk mail folder.
Q. How long will it take to receive my order?
A. Orders are normally processed and shipped within 2 business days or less. Regular orders are sent by USPS priority mail and should be received in another 3-5 business days. If you have not received your order within that time, use your tracking number and monitor whether your package info says it was delivered.
Q. How much do you charge for shipping?
A. At this time, shipping is free.
Q. What if my order is lost or damaged?
A. Contact us at: fortyfivefunk@gmail.com if your package was lost or damaged. Send us the name that the order is under, as well as your order confirmation number.
Q. Do you offer express shipping?
A. No. We do not offer express or expedited shipping at this time.
Q. Can I return items or exchange them?
A. Yes. Send an email at: fortyfivefunk@gmail.com within 3 days of receiving your shipment. We will then email you a Return Merchandise Authorization (RMA) Form. We must receive your completed (RMA) Form and returned items within 7 days of us sending your (RMA) number and Form. Returned items must be in new condition, unworn, and with all original tags intact. Send us your return shipment tracking number so you have proof that we received your returned item.
Q. Can I make changes to my order?
A. Unfortunately, we are unable to make changes after an order has been processed and shipped. If we can locate the item before the order ships, we may be able to adjust your order.
Q. Do you ship internationally?
A. We do not offer International shipping at this time. We only ship to the 48 Continental United States. At a later date, this may change.
Q. What forms of payment do you accept?
A. We accept Major Credit/ Debit Cards.
Q. Do you ship to Military bases?
A. No, we do not ship to military bases at this time.